Payment Policy

We offer cash/cheque on delivery for our UAE customers. Alternatively, a bank or exchange transfer can be accepted, especially for customers from outside the UAE. Please note that for customers outside the UAE and for large school orders, we will require an advance payment.

We will soon be able to offer online payment through credit cards.

Delivery Policy

Self Pickup: After placing your orders online, you have the option of picking up your order from our apartment in Tecom, Dubai. No delivery charges will be added. Once we receive your order we will get in touch with you to arrange pickup. In order to avoid inconvenience please do come by only after we have contacted you.

Courier: After placing your orders online, you have the option to have your order delivered by us for a flat rate of AED50 per order. This is applicable for delivery within the UAE only. For remote locations, the shipping cost may be higher.

Free Delivery in the UAE: For orders above AED1,000, we provide free delivery. This will be automatically reflected when you check out. Delivery is free within the UAE only. For remote locations, the shipping cost may be included.

Outside the UAE: For customers outside the UAE, once we receive your order, we will get in touch with you and will provide an estimated shipping cost based on the weight of the order. These will need to be paid on the basis of actuals. Once we activate the online payment system on the website, you will be able to automatically calculate the shipping cost. Please note that clearance at customs and payment of customs duty is the customer's responsibilities. In case of certain countries additional documents may be required which would constitute an additional charge. Also, in case of certain countries large orders can be sent only to a company and not an individual.

Delivery Time: We strive our best to deliver to you as quickly as possible. However, in some cases due to unavailability of products, it may take 2 weeks for delivery. We will let you know about the tentative delivery time as soon as you confirm the order with us.


Our Apartment Location

1307, Sheikha Noura Bldg (Ajwa Supermarket Bldg), Near Robinson Supermarket, TECOM, Dubai, UAE

Mobile: +97155-6786987